Deleting Baskets

After a user abandons a basket, you can delete that basket from your Commerce Server database. Generally, you delete baskets because a user either does not check out or does not empty the basket before leaving the site.

To delete a basket

1. In Orders, click Basket Manager.
   
   
2. To find abandoned baskets by Date last accessed, select On or Before as your date criterion, enter a date or select the date from the drop-down calendar, and then click Find Now.
   
   
3. In the baskets list, select the basket(s) you want to delete, and then click on the toolbar.
   
   
4. In the Delete confirmation dialog box, click Yes.

The basket is deleted.

Caution

After a basket has been deleted, it cannot be recovered.

Note

• You must use the Publish Transactions module to update your site. For more information about publishing transactions, see Publishing Transactions on Your Web Site.

See Also

About Orders

Finding Baskets

Managing Data Codes and Tax Rates