Adding Order Status Codes

You use order status codes to track the location of an order in the order process and to determine where an order might be blocked or have unresolved problems. An order status code identifies a name with a code for a specific area of the order process. For example, if a user ordered two CDs and two t-shirts eight weeks ago, you can view the order status codes for the order so you can track where in the ordering process the order is. You have three default order status codes: 4 (New Order), 2 (Saved Order), and 1 (Basket).

To add an order status code

1. In Orders, click Data Codes.
   
   
2. In the Order Status Codes screen, click on the toolbar, select Order Status Codes from the drop-down list, and then click on the toolbar.
   
   
3. In the Data Codes – Order Status Codes screen, do the following:

   Use this	To do this
   Code	Type the numeric order status code you want to create.
   Name	Type the name for the order status code.
   Description	Type the description for the order status code.

   
   
4. To save the order status code and continue entering new order status codes, click on the toolbar.

You can enter the next new order status code.

To save the order status codes and return to the Order Status Codes screen, click on the toolbar.

Note

• After you add an order status code, your system administrator must unload the Commerce Server application from memory on each Web server in order for the change to take effect. For more information, see "Unloading an Application from Memory" in Commerce Server 2000 Help.

See Also

Workflow for Order Management

About Orders

Adding Country Codes

Adding State/Province Codes

Managing Data Codes and Tax Rates